Shipping policy
Shipping Policy
1. Order Processing Time
- Standard Processing: All custom t-shirt orders are processed within 3-5 business days. This does not include weekends or holidays.
- Design Proofs: If your order requires a design proof, the processing time may extend depending on the approval time. You will receive a digital proof via email within 1-2 business days of placing your order.
2. Shipping Methods and Delivery Times
- Domestic Shipping (within United States):
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
- International Shipping:
- Standard International Shipping: 7-14 business days, depending on the destination
- Expedited International Shipping: 3-7 business days
3. Shipping Costs
- Domestic Orders: Shipping costs are calculated at checkout based on your location and selected shipping method.
- International Orders: Shipping costs will be calculated at checkout based on the destination and shipping method.
4. Shipping Confirmation
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment's progress.
5. Order Modifications
If you need to modify your shipping address or other details, please contact our customer service team as soon as possible. Once an order has been processed, we may not be able to make changes.
6. Lost or Delayed Packages
- Lost Packages: If your package is lost in transit, please contact our customer service team within 30 days of the expected delivery date. We will assist you in resolving the issue.
- Delayed Packages: Occasionally, delays may occur due to factors beyond our control, such as weather or shipping carrier issues. We appreciate your patience and understanding in such situations.
7. Returns and Exchanges
For information on returns and exchanges, please refer to our [Return Policy] page.
8. Contact Us
For any questions regarding shipping, please contact our customer service team at imprintfga@gmail.com or (310) - 962 - 4544. Thank you for shopping with us! We appreciate your business and strive to provide you with the best service possible.